The Patient Relations/Organizational Improvement Department Services
Moses Taylor Hospital 700 Quincy Avenue Scranton PA 18510-1798
(570) 340-2100


Patient Relations/Organizational Improvement
Patient Safety Officer: Carmen Brutico, MD - (570) 340-2022 email: cbrutico@mth.org
Director: Pam Maiolatesi - (570) 340-2565 email: pmaiolatesi@mth.org
Assistant: Kathy Burns - (570) 340-2564 email: kburns@mth.org
Hours of Operation
Monday - Friday: 8:00 a.m. - 4:30 p.m.

The Patient Relations Department is available to assist you in resolving any problems, concerns, or unmet needs regarding your hospitalization, and to clarify policies and procedures pertaining to hospital services, including the Bill of Rights. Suggestions to improve hospital services and compliments about our facilities or staff are always welcome.

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700 Quincy Avenue Scranton PA 18510-1798
(570) 340-2100 TTY (570) 969-9705